Privacy Policy
Freedom AZ Real Estate
Last Updated: January 14, 2026
Freedom AZ Real Estate (freedomazre.com) is operated by Ben Robinson, a licensed Arizona Realtor, under Incyte Realty. This Privacy Policy applies to this website and any subdomains (collectively, the "Website"). When you use our Services to find, buy, rent, or sell real estate or connect with mortgage lenders or other real estate professionals, you are providing us with your data. This policy explains what information we collect, how we use it, and who we share it with, along with the rights and choices you may have with respect to your information. This policy applies to any of our websites or apps that link to this Privacy Policy.
Information Collected
When you use our Services, we collect a variety of information from and about you and your device(s). Some of this information identifies you directly (such as your name or email address), while some of it is associated with you through your account, profile, or device (like the homes you choose to save or your location data).
When you use aspects of our Services (such as submitting a buyer profile or home-value request), we may ask you for information about yourself, such as your name, email address, and phone number. If you use any mortgage tools included on our websites or apps, we might ask you for more sensitive information, such as your income and credit score. Additionally, if you voluntarily contribute any information, such as agent reviews or any comments you provide on a "request information" form, we'll store that data as well.
You may also provide information about other people through our Services. For example, if you share a home listing with someone, we may collect that person's email address as part of your account information.
Information You Provide — Home Search
We may provide several tools to help you find a home to buy or rent. If you provide any search criteria when using our home search tools, such as the type of home or number of bedrooms, we save that information so that we can tailor your search results to what you're looking for. We also help you connect with local real estate agents, property managers, mortgage loan officers, and other real estate professionals. If you choose to contact one of these individuals through our platform, we may ask for your name, email address, and phone number so that we can reach you and connect you with the right person.
Information We Collect Automatically
Activity Information: We collect information about how you use our websites and mobile apps, such as your home search history, homes you view, what you've clicked on and other uses of our features, and the amount of time you spend looking at different parts of our websites.
Device Information: We collect data about the browsers and devices you use to access our websites and apps, including browser or device model and settings, operating system, unique identifiers (including device ID), and the version of the app you're using. We also collect data about how your browsers and devices interact with our services, including IP address, crash reports, system activity, and the date and time. You can control the collection of certain data by adjusting the privacy and security settings on your device.
Location Information: If you enable location services on your mobile device, we may collect the location of your device to provide location-based information, like homes and real estate professionals in your area. If you don't want to use these features, you can turn off location services on your device or disable browser location services through your browser settings.
Cookies and Other Tracking Tech: We may use various tools (including cookies, pixel tags, web beacons and other similar technologies) to gather information about how you view and use our sites and apps and to enhance your experience. Cookies help us understand site usage, improve our content and offerings, personalize your experience, save your preferences, and store information you may want to retrieve regularly, such as your favorite homes. We also allow specific, approved partners to collect data from your browser or device for advertising and measurement purposes using their own cookies or similar tools.
Ads: We use remarketing services to advertise on third-party websites (including Google, Facebook, and others) to previous visitors to our website. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to a website. Any data collected will be used in accordance with this privacy policy and the third-party vendor's privacy policy. You can set preferences for how these platforms advertise to you using their ad preferences settings, and you can opt out of interest-based advertising entirely via cookie settings or a browser plugin.
Permitted Use of Personal Information
This Website uses your Personal Information to provide you products and services and to support our business functions, such as fraud prevention, marketing, and legal functions. Personal and non-Personal Information will be used to:
- Fulfil Requests: To fulfil your requests for products and services and communicate with you about those requests.
- Understand Customer Behavior: To better understand customer behavior so that we may improve our marketing and advertising efforts and the distribution of our products and services.
- Protection: To protect the security and integrity of our websites, mobile services, and our business.
- Legal: To comply with legal and/or regulatory requirements.
- Promotional Messaging: With your consent, to recommend products and services, send marketing messages such as newsletters, announcements, or special offers, or notify you about upcoming events. You may unsubscribe at any time using the instructions in each promotional email.
- Providing & Improving Our Services: To return search results, troubleshoot issues, communicate with you about our services, and inform you about offers, promotions, news, and other updates.
- Connecting You with Real Estate Professionals: If you ask us to, to connect you to real estate professionals, such as when you want to contact an agent about a home.
- Personalizing Your Experience: To personalize the services we offer and show advertising, content, or features you might like.
- Other Uses: To detect, investigate, and prevent fraudulent transactions and other illegal activities, to enforce our Terms of Service, and to protect the rights and property of Freedom AZ Real Estate, Incyte Realty, our customers, and others.
Sharing Your Information
Mobile Information: We do not share or sell mobile phone numbers, SMS opt-in data, or text messaging originator consent with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with service providers that assist in delivering our services. Text messaging originator opt-in data and consent will not be shared with any third parties.
Information You Ask Us to Share: We share information when you ask us to. For example, if you choose to contact a real estate agent, mortgage lender, property manager, or other real estate professional through our platform, we will send them the information you provide on the inquiry form.
Service Providers & Business Partners: When we hire service providers to help operate our business, we may give them access to information to provide their service, and only to perform the service we have asked them to perform. When we partner with other businesses to offer products and services, we may share information only as needed to provide those products and services.
Legal & Compliance Transfers: When we need to share data to satisfy a legal or regulatory requirement, including responding to a subpoena or lawful government request, we will share information only as necessary. We'll endeavor to tell you before sharing your information in these situations, unless prohibited from doing so. We may also share information to enforce our legal rights, detect or prevent fraud or security concerns, or protect public safety. If this Website is involved in a merger, restructuring, or other sale or transfer of assets, personal information may be among the assets transferred.
Public and De-Identified Data: We may disclose or share any publicly available information or aggregated and/or de-identified information without restriction.
AI Tools: We use internal and externally hosted software that utilizes data analysis, learning, reasoning, and other cognitive functions (collectively, "AI Tools"). Examples include machine learning, deep learning, computer vision, natural language processing, chatbots, and other emerging technologies. The AI Tools with which we share your personal data are listed in the sub-processors below. We may also share information that does not identify you when we use such AI Tools.
List of Sub-Processors
As of the date of this agreement, we engage the following sub-processors that may process Personal Data:
| Sub-processor | Location | Provided Service |
|---|---|---|
| Amazon Web Services (AWS) | USA | Infrastructure as a Service and Platform as a Service |
| Google Cloud Platform (GCP) | USA | Natural Language Understanding |
| OpenAI | USA | Generative AI |
| Vonage | USA | Cloud Communication Service Provider |
| Bandwidth | USA | Communication Platform for Messaging Service |
| Lob | USA | Automated direct mail and postal service provider |
| MailParser | USA | Mail Parsing Service |
| Twilio | USA | Cloud Communication Service Provider |
| Home Junction / Attom Data | USA | Listing Data Analysis |
Your Opt-In / Opt-Out Choices
By providing your phone number, you consent to receive SMS messages from us. Message and data rates may apply. Message frequency may vary depending on your interaction with our services. You may opt in and/or opt out of certain uses of your Personal Information — for example, whether you would like to receive email or text correspondence from us. Your Personal Information will not be shared with third-party service providers unless you give consent.
You can opt out of marketing emails by clicking the "opt out" or "unsubscribe" link in the emails you receive. To stop receiving text messages, reply STOP at any time, or send a request to frank@incyterealty.com. If you would like to opt out of your information being shared with our AI Tools, please send a request to frank@incyterealty.com. If you opt out of receiving promotional correspondence, we may still contact you in connection with your relationship, activities, transactions, and communications with us.
Data Security
We implement reasonable physical and electronic safeguards to help prevent unauthorized access, maintain data security, and correctly use the personal information you provide or that we collect. However, we cannot and do not warrant or guarantee the absolute safety and security of your personal information. We work to protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input; to benefit from this, you must use an SSL-enabled browser. It is important to protect against unauthorized access to your password, computer, and mobile device(s) — sign off when finished using a shared computer, change your passwords often, and use a secure web browser.
If you become a member of our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device, and you accept sole responsibility for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security.
This Website is based in the United States and the information we collect is governed primarily by U.S. law. Where we are subject to the privacy laws of other countries, we comply with those requirements. If you access our services or provide information to us, your information will be processed and stored in the United States, where you may not have the same rights and protections as you do under your local law.
If You Are Located in Canada
We may process your information if you have given us express consent for a specific purpose, or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time. In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example: where collection is clearly in the interests of an individual and consent cannot be obtained in a timely way; for investigations and fraud detection and prevention; for certain business transactions; where necessary to assess or settle an insurance claim; to identify injured, ill, or deceased persons and communicate with next of kin; where there are reasonable grounds to believe an individual may be a victim of financial abuse; where consent would compromise an investigation of a breach or contravention of law; to comply with a subpoena, warrant, or court order; where produced by an individual in the course of their employment, business, or profession; solely for journalistic, artistic, or literary purposes; or where the information is publicly available and specified by the regulations.
Children's Online Privacy Protection Act
We comply with the requirements of COPPA (Children's Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old. If we learn that we have mistakenly collected personal information from a child under age 13, we will delete that information as soon as possible. If you believe we might have information from or about a child under age 13, please contact us at frank@incyterealty.com.
CAN-SPAM Act
The CAN-SPAM Act sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped, and spells out penalties for violations. To be in accordance with CAN-SPAM, we agree that if at any time you would like to unsubscribe from receiving future emails, you can email us at frank@incyterealty.com and we will promptly remove you from all correspondence.
Contact Us
If you have any questions or comments about this Privacy Policy, or if you would like to review, delete, or update information we have about you or your preferences, you can contact us:
Email: frank@incyterealty.com
Address: 7975 North Hayden Rd Suite D285, Scottsdale, Arizona, 85258, USA